Shipping

Order Confirmation:
Once you place your order, the confirmation email will be send to you within 24 hours.

 

Orders usually ships within 12-48 hours, once your order has been shipped, an e-mail with tracking number will be sent to your contact e-mail within the next 48 hours. Your order is usually dispatched within 12-48 hours when your payment is received. We will deliver your order by Parcel Force - Worldwide Express Mail Service (Online Tracking). Deliveries usually take 3~5 working days to arrive.It will indicate which carrier was used and a method of tracking the order to your door. You may receive several shipments to complete the fulfillment of your order.

 

Orders may be delayed or cannot be sent out for the following reasons:
1. Wrong or unspecific address.
2. Order is pending a credit card approval and verification.
3. A product is currently out of stock.
4. An order requires special customization.
5. An order is shipped to a special location.

 

Note:
We need you to provide us a detailed shipping address. Please bear in mind that the address you provide must be the right and detailed one, otherwise, we are not responsible for the failed shipping. All our parcels need a signature after you get your parcel. The P.O. Box address is not allowed. Please remember to sign your name after you get your parcel.

 

Tracking Your Order
After your package is dispatched, you will receive a shipping confirmation email including the tracking number of your order so you can track your order via the order-tracking Websites as below:

 

United Kingdom - http://www.parcelforce.com/portal/pw/track?catId=7500082
United States - http://www.usps.com/shipping/trackandconfirm.htm
Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en
Australia - http://ice.auspost.com.au
Germany - http://www.gdsk.de/eng/index.html
Ireland - http://track.anpost.ie/track/tracklist.html
Singapore - http://www.speedpost.com.sg/TrackAndTrace.asp
Switzerland - http://www.poste.ch/en/post-startseite.htm
New Zealand - http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/
Thailand - http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en
Denmark - http://www.postdanmark.dk/contentfull.dk?lang=en
Norway - http://www.posten.no/en/

 

Having trouble in tracking your order?
If you hit upon any questions or problems in the process of tracking your order, please feel free to contact us via our live chat support or online e-mail.

 

Note:Delivery is guaranteed. If for some reason your package is lost or blocked we will reship it once again. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer.